Name: Future-Proofing Supply Chains for D365 Users: How to Choose the Right EDI Solution
Uploaded: 2025-02-11T16:13:06.306Z
Duration: 57 min 4 s
Description: Future-Proofing Supply Chains for D365 Users: How to Choose the Right EDI Solution

Transcript for "Future-Proofing Supply Chains for D365 Users: How to Choose the Right EDI Solution": Okay. Hi, everyone. I'm Adam Berezin from MSDW, and I'd like to welcome you to today's session, how to choose the right EDI solution for Microsoft Dynamics three sixty five. Today's session is proudly sponsored by Saligo, who's a leading iPaaS provider and an MSDW verified ISV. As an MSDW verified ISV, Siligo's company and solutions have been thoroughly reviewed and vetted by MSDW ensuring they meet the highest standards of quality and reliability. Our presenters today are Ebru Saglam and Adam Keyes from Siligo and Mohan Bupalan from United Techno. If you have any questions during the session, please feel free to type them into the q and a box, and all presenters will connect with you via email after the session ends. So without further delay, Ebru, I'm gonna pass it over to you. Great. Thank you, Adam. So welcome, everyone. So as part of our future proofing supply chain for dynamic three sixty five user series. So, as Adam mentioned today, we'll discuss how to choose the right EDI solution for your Microsoft Dynamics three sixty five business. I'll be your host. My name is Ebro Sala. I'm director of product marketing at Zaligo. So I focus on, EDI supply chain, b two c, b two b commerce integration solutions. And today I'm here, with, Adam and Mohan. So both, EDI experts. And, so together, we'll, provide you actionable insights to help you select the best EDI solution for your business. So Adam here, brings in the product perspective, helping, us understand how modern EDI tools can transform your business. And Mohan will provide the services pro super spectrum with his years of expertise in implementing and scaling EDI solution. So, Adam and Mohan, would you like to quickly introduce yourselves? Yeah. Sure. Thanks, Hebrew. Adam Keyes, director of product management here at Silego. My team has built a number of applications that sit on top of our iPaaS platform, and and we actually offer a number of applications, including, a b two b manager application that's, very pertinent to this discussion today. Hi. This is Mohan. I'm a chief business architect here at DirectNow. I'm in the integration space for twenty years, so focused on retail logistics and e commerce, industries, driving the EDI consulting engine on. So yeah. Okay. Great. Thank you. So, yeah. Before we begin, I wanna just take a moment to, introduce, Siligo. So Siligo is an iPaaS, a short for integration platform as a service. And, we have a wide adoption among, manufacturers, wholesalers, distributors, and retailers, And our customers are used to legal to automate business processes that can span across applications, departments, and also partners. And, so on this slide, so all of these successful well known companies you see, and also thousands more, so they use the legal, basically to achieve operational excellence through integration driven automation. So you can think of, common use cases such as EDI, of course, and then order management, three PL management, returns, inventory management, or some other examples. So we are a global company with more than 700 employees worldwide. And our platform, currently, connects more than 4,000 unique endpoints. And just to give you an idea of its scalability, so it processes over 16,000,000,000 records a month while also also resolving more than 380,000 integration errors, every month. So with that, I will hand it to Mohan that he can also do an introduction for United Techno. Thank you, Provost. So Inter Techno, is a leading digital data and integration solution company, in the market. We focus on, more of leisure transformation and data and integration solutions to the customers, specifically primarily for retail, ecommerce, and logistics. So looking at the, the size of the company is, like, we are 400 plus employees and on five global regions. We have done implementation in a a scale of 700 implementation in we since we started this company, which is like a a ticket, before. And of and, again, we are the the core competency that we have is EDR, in our organization, this is we kinda completed two more than 200 integration in the EDA projects. And we actually work on 50 customers and EDA as a service, which is pretty much an EDA, fully managed services, with a solutioning around the customers. We do that as our core competency. We're known for our technical expertise in the industry. We are act as an SME, and we are always look for a customer, a long term journey in general. We are cost effective with, at being the scale and automation with the right platform like Seligo. And we are kind of, provide a lot of different customize the services to the customer to make sure that they meet their needs in general. So looking forward. Okay. Thank you, Maha. So yeah, just to kick off the conversation. So, let's talk about why choosing the right EDI solution is so important. So many organizations, they face challenges, such as longer than anticipated implementation times, right, that can delay time for revenue for the business. And, we've heard, like, from our, customers, for example, that work with, third party solutions that it is not unusual, for example, for a single trading partner onboarding to take anywhere between six months to a year. So it's a crazy number. And now most companies, when they invest in EDI, they don't realize so how much they have to invest into the day to day management, for example, the resources they need for issue resolution and also to, the resources they need to make up for the inefficient EDI processes. So EDI cost can easily grow, unexpectedly. And, here I'm not even, like, talking about the unpredictable transaction based subscription costs that, you know, some, vendors have a place, which just keeps, Skyrocketing, the pricing. And then, so if you don't have a robust and efficient, EDI process in place, so backlogs and EDI transactions, noncompliance with your trading partner requirements. So these can, account up to 20% of your invoice value. Again, this is something we've heard from our customers. So that's a significant, financial impact. And beyond that, inefficiencies will hinder, your, company's ability, to scale. So addressing these challenges requires that, you need to pick a vendor that aligns with your specific business goals and trading partner requirements. So that's, exactly, what we will be discussing today. And, so here, we have outlined six steps, to guide your, EDI decision making, process. So defining business requirements, evaluating EDI vendor capabilities, assessing return on investment, and evaluating implementation, onboarding support, and analyzing the total cost of ownership, and comparing your options. So with these, steps in mind, let's jump into our first topic, defining your business requirements. So this step ensures the solution you choose aligns with your operational needs and it will scale as your business grows. So, Mohan, so can you talk about what are critical considerations for defining business requirements and also touch on what businesses, often overlook here? Yeah. Sure. Definitely. I agree. So so I think when you look at the business requirements. Right? So when you, the the couple of things that's very important, in general is a it's trading point of requirement. Right? So because when you have the trading partner, they have a different type of formats and the complexity in the format is very key and ensuring making sure that compliance and smoother onboarding, whether the long term relationship success aligning with the credit point is very key. So the training point of requirement of, making sure that this particular, trading partner, what is that kind of a need there on a different factors involved in it. And also making sure from the transaction volume, which is another very important, layered part of the business requirement, where we wanted to make sure I mean, customer has to make sure that the and their capacity, understanding the system capacity, the systems they have it, what is the threshold limit to can handle that, The solutions they have it, which is very, very key because we have seen in our past that the customers have they they don't look at that particular specific capacity that they have and they've been running a legacy systems all the time, legacy EDR systems, which kind of, impacts the business operation. And a very important thing is the other business recommend is what is the complexity? It's a main thing is a cost management on the complexity is where where if you you have to understand the complexity. So, as a customer, you need to under you need to look at the what is the complexity involved in in, this, EDA solute I mean, implementing this EDA solution, from the how because it drives your development and maintenance cost, you know. So I think because understanding the transaction type, you need to kind of, do that process. It's very, very key in general. Okay? So that's the kind of a high level of, what I'm thinking is, more of a device to, towards the defines towards the business requirements that they should look at it. Yeah. And and also, I think you can also look at the, one of the things that typically the customer all look, right, from the business recruitment perspective. They may overlook some of the things, and they don't look at the, as I say, the scalability of the system. They all the business is gonna be scaled at the growth perspective, how you can actually, needs to be designing or training part of voice. Hey. Can I add, multiple training partners in a in a in a quicker way in general? Right? And also, they don't they also will look that, hey. I'm gonna work with the TDA solution and then the, the provider as well. But at the same time, what is the, what is the in investment that they got to make it? Right? As a customer, they got to make it. Okay. My team is also needs to be involved. What are the stakeholders involved? So they all look that area. And when you implement it, you will see that kind of gap in the implementation process. You will see the gap of the the there's no kind of involvement. There's a lot of miscommunication and leads to a lot of issues, or other implementation process perspective. And a very important thing we also overlook is, from the compliance perspective in general. So regulatory wise, for example, health care or finance, there are compliances that needs to be, met in our industry. So, they may not look at that when you when you look at the EDA solution, from perspective or EDA implementation process perspective. Yeah. Okay. Great. Adam, is there anything you would like to add here, particularly with respect to, defining the integration requirements? Well, I definitely think I mean, the best project I've been fortunate to do, you know, b two b slash EDI for a number of years, and the best projects I've ever been involved with or seen run is tight alignment between the business, and the IT team that are implementing it. So you do need to understand the use cases, who do you wanna trade with, how they wanna trade, what's the criticality of certain transactions, what type of transactions we need to trade. So understanding the landscape first or the integration needs is critical. You you if you don't understand that, there's not tight alignments. Projects just seem to go off the rails a bit. Given that you have, you know, those requirements locked down and good agreement between the business and your IT team, you do need to understand with EDI the complexities. So a lot of companies have gone into they've done a variety of different integrations. They've done API integration. EDI adds a level of complexity. That's just not there with other integrations. You know the EDI standards. There are certain practices from certain trading partners or trading endpoints that are very unique. You can trade with two trading partners in the same business that are completely different, how they operate. So it's you do need to know the nuances of VDI, how transactions pass back and forth. And then the use cases, again, like a drop ship use case is quite different from a direct to store use case. So you do need to understand those those variety of business cases to to understand the, basically, the EDI in integration needs. On the actual side of the, you know, staffing side of it or the resources you need, it's ideal to have someone in your company that has, you know, some experience. Again, it's so different from a lot of models. Having someone who knows it, if not as a as an employee, certainly as consultants, you could have those kinda complement your teams. You could have a hybrid where it's it's a combination of your own teams that maybe learn from consultants or just kinda work alongside them. Where I've seen the most success are projects where you have the right, EDI experience and knowledge, good business alignment. Those projects tend to go very smoothly and successfully. Okay. Great. Thank you. So, clearly defining, your business requirements is the foundation of, choosing the right EDI solutions. And now once you know what you need, so the next step, will bring us to our next topic. So evaluating the, vendor capabilities. And, Adam, would you like to just continue and take this one? Yeah. Absolutely. It starts off with again, you have to know your end to end business process automation. You have to know which processes need automation. As you go through your supply chain, your use cases, you know, what are the integrations we're gonna need, with my trading partner community? It's also both, like, physical means of EDI and non EDI use cases. So, certainly, when you talk about an EDI program, they'll do EDI. There are certain nuance to EDI, but most programs are never exclusive to EDI. So you may have to do an API integration. You may have to do a, CSV upload. So it's never just as simple as, you know, one size fits all, one integration. Even within one trading partner, maybe, you know, EDI for these three transactions, you know, POs and invoices, something else from maybe a product activity report. That's a CSV upload. So it's it's quite common to see that. Also, customize customizations or customize visibility is that you have to be able to meet the need of your business with your trading partner. So you'll have unique requirements on your own business. Each trading partner will have their own unique requirements. You will need to customize those integrations. It's very rare that things are out of the box. Your business, your trading partners need some level of customization. Scalability. You know, can your business scale? I think Mohan touched on on the last, slides. Can I add more and more trading partners at scale? Can my business scale as my transaction volume goes up? Can the platform handle that? Can the platform handle those searches at Christmas, Black Fridays? Can the systems actually accommodate that? Implementation accelerators is another key one for us. So it's again, EDI is very taxing if you start from nothing. You wanna make sure you have some level of accelerators built into your products. So is it templates? Is it the tools themselves, have built in accelerators? You want things that are gonna help the job be done easier, and you're always looking for those accelerators. Self-service. I mean, the the the thing that you're gonna see with EDI programs is you'll have to make changes. I mean, you'll you'll implement once. You'll have to make a change, add a new trading partner, customize the integration, change the integration. Being able to self-service those on your own, on your own schedule and pace, that's definitely something that helps, you kinda handle your long term success for an EDI program. Transaction visibility, that's one area for sure. You wanna have a holistic view of your EDI transaction set. It is very common. You'll have to cover together multiple applications to do EDI, which makes visibility incredibly difficult. You would like to have a vendor that has a once one view, one panel, one view of all your transactions. That is ideal. You may be in your ERP, but you also wanna see if you need just maybe one other system to actually view that landscape. Not having to touch a series of different transactions, it becomes quite complicated. And lastly, trading partner support. I mean, you wanna make sure you get a nice mix of trading partner coverage. I can bill for any use case, any transaction type, any standard. I I think Mohan also touched on it. Different compliance packages, or compliance regulations. Can the EDI vendor, meet all those needs for you. Great. So, Mohan, is there anything you want you would like to add on, you know, the most critical capabilities, an EDI solution needs to, handle? Yeah. No. Definitely. I think, again, as I think when you look at the the EDI, operations perspective. Right? As an operation, user, I just wanna keep in order to get the operation going or business, going, I need to keep adding the trading partner as soon as possible. Right? You cannot go and say, hey, in this particular path vendor, platform, I would be adding, the trading partner, like, it's gonna take one one month for one trading partner. Right? It should be accelerating. It's a time to trade. So the very important thing is the implementation accelerator or, kind of accommodating, a quicker automation is very, very key on general. At the same time, when it comes to compliance perspective, the transaction visibility is key as an operation user. Right? Because no no business wants to kind of keep spending money on IT. Right? Because at the end of the day, IT helps them to kinda drive it, but it should be a a decline cost for them and making sure they invest in the right vendor in general, others, so that their operation keep running. That is the kind of a view, I think, as typical users are will look at it based on our layer. So we always try out kind of implementing the right idea platform with them and keep having being the support. So the standby support, the player, is very key and also the transaction the self-service flexibility is very, very important as a bit operation user. Because if as an operation user, I should not be go to five IT team members to kind of say, hey. I need to add a one trading partner. Right? If as a user, I should be able to have a flexibility on a self-service wise to kind of add the trading partner and a minimal independency on IT, it's huge for the media vendor. I mean, that is huge for the business and selecting the right vendor. Okay. Hope that helps. Yeah. That's great. So great, insights. So I think one thing I would like to add is, like, Evaluating your, EDI vendor capabilities, you know, in advance will ensure that your EDI solution will not only meet your immediate needs, but also will, prepare you, you know, to pick a solution that can grow alongside, your business. And, so with that, so our next topic here is assessing, ROI. So there are multiple, factors, you know, that can contribute, to return on investment. So cost savings, efficiency gains, compliance benefits, and scalability, are the top four, we identified. So I think we can, split this topic. So, Adam, would you like to talk about, efficiency gains and scalability? And, Mohan, maybe you can talk about compliance benefits and, and, cost savings. Yeah. Sure. Yeah. Absolutely. Mohan, do you wanna go first? Yeah. Sure. So I think compliance, again, it's a very critical area, with respect to the EDI. Right? So for example, the customer's like, if you're if you're doing a trading with Walmart and Target or a big large retailers. Right? So you have to have a EDI. They're very strict on Right? So it is very important that you avoid the penalties and chargebacks, with respect to this complex recruitment, and that actually gives you the, kind of benefit on the ROI, in the in the perspective. You don't lose money with respect to the penalties and, charge it back. And also, you wanted to kind of have the, it's it also helps you to kind of when you are compliant, using the right platform and then, dealing with the, all the retailers, in general, it also helps them to they prioritize your, your business in general. So as a as a as a as a, vendor to the respective, retailers and then obviously you are compliant with them, with two, your EDI platform, and have the right, alignment. It helps you to have a long term contracts and boosting the revenue. That's that's very important in general. And another thing is as, if you are looking at a platform where it's very secure, security wise, apply comply, security standards. That's, either the, when you're doing in Europe or you're doing in a, HIPAA compliance and everything, that is very key also helps to make sure that you are covering the business, sensitive datas. Right? You're that is very, very key for the the trade partner that you kind of deal the trading partner that you're dealing with, in general. And also, complaints when complaints in place, then everything is smoother. That also helps your business to grow. So so there's definitely a return of investment, a short term, a long term, depends on the short term could be the penalties that charge back as you complain, align on it. You're not kind of a you're avoiding that. It is very, very key. And the long term is obviously your business keep growing and you're getting keep having a long term revenues in general. So that helps. Yeah. Yeah. Great. Yeah. Just on efficiency gains and scale. Obviously, like, you want your team working on your most strategic things for your business. So you want you want the tool, to work for you wanna basically reduce cost and energy to maintain UDI program, both onboarding, trading partners, maintaining those trading partners, adding trading partners, scaling your business. So, obviously, you want your platform to be able to eliminate any manual tasks or help, add efficiencies into your process, you know, validation checks, troubleshooting assistance, ways to reduce errors. Like, is there automation built in that maybe can reconcile maybe common errors? Just make it easier to actually process transactions that, again, the technology kinda works for you. Also means actually maybe, you know, cross check certain transactions, you know, in the the document life cycle PO versus invoice. Are there ways to make sure, like, you're seeing that complete life cycle, executed? Do I have complete vision in view of all those transactions as well, in my in my platform? So you'd certainly wanna take away you want the tools to actually work for you to kind of reduce your costs. On the scale side, for sure, you wanna be able to, like, ramp trading partners at scale. So you wouldn't the very first one you'll do always be the most taxing, but you wanna start to gain efficiencies. Like, that second, that third, that tenth, that twentieth, you want the process to get better and better, so you wanna be able to scale. You want the platform to help you get better at your job, or run the cost to actually add new trading partners, extending that trading partner, and, again, making sure the platform scales with you. So if you need, again, surges in in transaction processing, the the pro the the platform should accommodate that seamlessly. Okay. Great. So, yeah. Now we have a clear understanding of, what to look for, in ROI. And now I think the next step would be for businesses to evaluate implementation, onboarding, and support. And, so these are things, you know, that can make or break your, EDI experience. So, Mohan, since you have a lot of experience in this space, would you like to walk us through this? Absolutely. I approve. So this is very, critical, way of, critical areas that, typically, and a user user as a customer needs to look into it in general. So industry experience. Right? The thing as as you look into the, the vendor, solution provider or service provider, along with the vendor of EDI solution in general, it is very key that the industry experience, is key. So it it is very important, that they come from a very, strong EDI background. They have done lot of EDI implementation on a focus on specific industry. They have to be an SME in general. That is a very key, layer making sure that, they can talk in the same language. So that is very, as a business, I wanna make sure that there's a partner who can talk in the same language and implement for me on the layer. So all our customers that we have worked with, they are they're still like our customer even though we implemented a couple of years ago because we talk in the language. There is a connection there. There's alignment. So it is very important that you need to have an industry experience. The vendor has to have an industry experience. And the very important thing is you'd also need to look at the implementation options. So as a as it, a a vendor, the implementation option, what are the different models they can implement? Either, hey, you could have a a different, model of, one model could be a managed services model. Another model could be, hey. I I'm gonna do a per training partner implementation model, which is more like add on. So not all the all the businesses would look for, one type of implementation option. There could be a different options that they can come with a different cost model that will help them to kind of accommodate the the business needs in general. And a very important thing is the customer support, you know. So the customer support is is it has to be, very strong with respect to, as I said, it's kind of, aligned with the product and also talking in the the customer, language. You know? I think that that is very, very important where you should be able to, understand, okay. Hey. This is a problem. I have a problem. Okay. This is a solution. And also making sure that what could be the the best way to prevent it in the future in general. Right? So as a as a when, always the user will look at that, the operation users will look at that as a customer support is a very key because it's always an eighty twenty model. 80% I can do using a self-service, EDI platform, but 20% I always rely on someone who can guide me through it. But they also guide in a way like there's a kind of prevention in the future. Right? Hey. This could happen. You have some kind of a a good support with the FAQ and all this stuff, in general. And a very important thing is trading upon an onboarding. What we have seen, in general is there is a, couple of, solution, in the market where typically they implement there may not be a training model, to their users. It is very key that you provide a training to the users as you onboard it. At the training portal, I implement in the process, or you're kinda making sure that there's a transition app as in a way that this is how it is needs to be configured. So it is very key. There's a training and onboarding, approach of how this has to happen in a whole life cycle. It is, it is, important from the perspective of the implementation process life cycle. Yeah. Okay. I would, I would totally agree with Mohan and all points he raised there. I think, you know, getting the right vendor with SME experience, that that would just make your project so much better. It's like you you can just see the difference in someone who's done it a number of times. The project scope really smoothly. I would definitely not underestimate the the value in in learning from the experts. If you're not an expert, taking the time to work with the experts to train yourselves. So when you're you're live and you're now supporting this, you feel like you you have competency in in the in the software, in the space, like the transaction life cycles of trading partners for sure. And definitely don't underestimate the support part of this. You don't want it to have chargebacks. Like, that's the kind of thing you wanna make sure that you're monitoring your your platform. You're on top of it. You want the tools obviously in place to help you monitor it, make you successful. So, I agree with everything Mohan said. Okay. Great. So I think we're ready to move on to our next topic here, which is analyzing the total cost of, ownership. So, I mean, I have a few things to say here. So, beyond, you know, licensing costs when it comes to EDI, so total cost of ownership includes, implementation maintenance, and you also hear that can be a lot of potential hidden costs with EDI. So a three year, outlook, often will help, you paint a clear picture, you know, how the total cost of ownership will look like. And, so when it comes to licensing or subscription costs, so there are clearly different models out there, for EPI. And, so on one side, there are vendors that have like fixed price subscriptions, but now on the other side, they're like transaction based, pricing offerings. And so, so I think one thing here to think about is like, if you have a very high, volume of transactions, maybe if you're in an industry with fast selling products like food, consumer packaged goods, etcetera, or if you're doing drop shipping, right? Usage based, pricing, may not be the right, fit for you. But then if you have, volumes that are low, it shouldn't really matter that much. So, Adam, what, hidden cost, should businesses watch for when evaluating EDI, options? Any, thoughts, suggestions there? Yeah. I think you're definitely right. It's around, like, hidden cost is when you really think of EDI programs, you you wouldn't think in one year. You should really think two, three years because your your your program will ramp up. You will have more business. You'll add more trading partners. So maybe some of the the initial costs mean maybe look more attractive with one vendor versus another, but what's my three year outlook? Do I increase my fees based on your point, Hebrews? Like, as my transaction counts goes up, number of trading partners go up, does my price keep going up, or is it more predictable? That's certainly one of the hidden costs is just understanding the landscape of your program and then how the costs are gonna increase, over to say, you know, year one, two, and three. The other one, of course, would be some of the things that, we've all discussed is, like, things like chargebacks and penalties. So you wanna make sure those are the costs that just come on and know where you don't expect. So you wanna make sure you're always on top of that. You have the right vendor that's gonna help you prevent those situations, because those, those can be quite costly if you meet, if you have chargebacks on certain trading partners. Okay. So, Mohan, do you have any, guidance here on, like, analyzing implementation costs and maintenance support costs? Yeah. No. I think, again, as a as a user, as a operation user, right, I think our or as an operation, right, they'd when you when they look at the total cost of ownership, they don't wanna kind of keep adding, hey. I'm gonna gain the, the EDA platform, but I don't wanna keep seeing the cost increase. Right? So that's where always the the concern from the, in in general operation wise. My implementation cost, maintenance cost keep increasing as they add a new trading partner. So they need to make sure that as when they're analyzing the the the the total cost of ownership, making sure that they select the right vendor, platform where your implementation and maintenance reduces it in a way that you compensate that with the training or the the sales service, flexibility on the platform, how easy it can have you can have it with the existing resources they may have it, they are in general, rather than you, what we have seen in the industry where, and and a couple of customers, they, they continues to pay the implementation cost and maintenance cost. So there are there are, there are it is always important to look at it. Hey. Can my implementation cost and maintenance and support cost to be combined as a a managed services cost, which is kind of consistent across the every year, that is a huge benefit for a customer looking at the cost of ownership. Right? Which means that they should also look at on this particular total cost, are you gonna take care of end to end for me? Right? In general, that is very important when you look at it. You you don't want to kind of have a model of, k. You, every trading fund and I had it, there is a cost that keep increasing every year. It's not fair for, being a business. It's kinda probably a backfire towards the the, platform platform. The platform could be great in a way of how it works, but you need to make sure that you have the right solution provider to kinda come up with complement the platform to give the best out of it in general. So that's my view in general, I do. Okay? Okay. That's perfect. So let's move to our next topic, picking the, or choosing the right, EDI, solution. What are your options there? Right. So today, so there are, different, solution categories out there. And, so there are some, popular, self-service solutions. They're fully managed solutions. So let's, just quickly go over this. So let's talk about first, EDI through legacy iPaaS, providers. So these platforms, they are, not really built with, user friendly features in mind. And because of that, they are, you know, difficult to use, require, heavy developer dependency. And it is not just for the implementation side, but also for ongoing management. Right? And then this dependency, it can translate into long development projects, also high costs, right. Because of the, dependency on these expensive resources. And then also it brings along poor agility, right? So again, for any change, the business needs these heavy, developer resources will need to be involved. And then, another, type of soft service solutions is the standalone, EDI, solutions. And there's a new generation of these solutions out there today, which are like more user friendly. So they have pre established connections to popular trading partners. But then these lack end to end integration capabilities. So, you will always need another solution like an iPaaS to integrate your trading partners to your, Microsoft Dynamics three sixty five ERP systems. And, one other thing is since these solutions are specifically built for EDI, They don't support API based b two b trading. So these are things to keep in mind. And that they're, you know, fully managed service, vendors. So this is really for companies, you know, who wanna outsource not only the implementation, but also wanna outsource the day to day management of EDI. We saw, you know, in the past, these type of solutions were very popular. And, so these are typically best choice for companies that are getting just started, you know, that don't have any in house EDI resources. So the downside here is, like, these type of solutions, they don't provide you any visibility or control over EDI. So we hear this all the time. So, our customers complain they have to work back and forth with the vendor for any type of issue resolution, which can get really slow, tiring, and results in, like, a lot of chargebacks. And implementation times are also long, you know, as processes of these types of vendors are not often as scalable. And on top of that, as we mentioned before, costs are unpredictable because they charge based on trans transaction volumes. So, having, you know, gone through, like, an overview of all the different, types of, solutions out there, then finally, I would like to also use this opportunity to introduce Zelligos new EDI product, Zelligo b two b manager. So it's a simplified self-service EDI solution. It is built, on modern user friendly, advanced iPaaS, which combines the best aspects of, all of these, EBI vendors we reviewed, but makes it easier than ever, to build and manage, EBI, self-service. And, here's a, you know, a quick, overview. So, our goal, as I said, is to reduce complexity of EDI. First of all, at Siligo, we provide a unified business to business integration solution So our customers can, centrally manage both EDI based b two b integrations and API based b two b integrations, on a single platform. And, unlike, you know, legacy solutions, this solution is, built to streamline trading partner integrations. So we have prebuilt connectors, centralized EDI profiles, prebuilt ERP integration templates that all come together and provide efficiencies while building EDI, implementations and also help reduce implementation times. And then, Celico's solution also provides full visibility and control. So from a single platform, you can manage end to end, biz b to b, processes. You can monitor transactions and then proactively fix errors, so you can maintain compliance with your, trading partners. And that cost, efficiency is another key benefit. So without, with, you know, with reduced EDI management hours built, like brought in through those efficiencies and also our transparent pricing model, which is purely based on number of, trading partners and a number of document types. And then also combined with, you know, a reduced chargeback so we can ensure a lower of all milkshakes. Now finally, you know, B2B manager is built to support your growth. So it enables businesses to scale IT and EDI resources without requiring sources without, requiring, extensive, infrastructure or additional headcount. So in short, so it's a legal B2B manager combines, all the advanced integration capabilities with a simplified self managed approach. So making it, like, a a full blown solution for all your, modern, EDI needs. And Sorry, April. So just to add on, to just from the from the solution provider perspective. Right? So to the users, who's, watching this. So I wanted to make sure that, so we have been in being in twenty years in the industry looking at doing an EDS as a service, which means that we have seen all the as as, a group kind of looked at, shown me that his legacy towards EIPaaS, EDI, fully man fully managed EDSL softwares and everything. We worked on each and every softwares where, obviously, the pain point here is you have to redevelop each and every mappings and, time to training train is just, it's not faster. It's slow, actually. There's a lot of pain points, a lot of frustrations in the user perspective of, hey. Can I get it being done? Lot of lot of dependencies on IT. Right? So, obviously, we're leveraging Celigo, which is a a game changer for us being in a EDS service provider in the market, as a service provider. Because we see that it is it has a different layer where you don't have to do the mapping, for every trading partner. As you do that, it's in kind of more automation model, which is very create which is excite, very exciting platform. But I just wanted to kind of, support, your, because we we are really excited with this platform that, the Celica B2B Manager. Thank you so much, Mohan, for, you know, providing the details. Appreciate that. And, I think this brings us actually, to the end of our time here. So, as a next step, I would like to ask you, you know, if you're interested in learning more and if you have if you are looking to evaluate EDI vendors and need to chat with an EDI expert today, we actually are providing you this QR code so you can scan this and schedule a session with one of our EDI experts. And, that's it. So thank you so much, Mohan and Adam, for all of your, great, insights and, tips for our audience today. Sure. Thank you, Raj. Thank you. Thank you.